Grumpy Old Man ?

For the second day in a row I find myself complaining. I wonder if this is all about the ageing process and grumpiness becomes 'de rigeuer' ? Let's hope not.
Today it's about Telstra, the 51% government controlled telco and the largest in Australia. Four years ago we moved into a new home in an up-market suburb on Brisbane's northside. We felt it was safe to assume (makes an ass out of 'u' and 'me') that cable would have been laid in such an area and consequently that both Pay TV and Broadband high speed internet access would be available. Not so. The privilege of Pay TV came with the cost of a dish on the roof and a premium of 10% above the monthly rates we paid in our previous cabled home.
However, it has been the daily reminderof our lowly status as 'dial-up' customers when working at a speed of 28.8 Kbps that has really irked. Technology has, it appears, prevailed and after having had an application in for over three years we were advised six months ago that we could expect ASDL 'soon'. A call from Bigpond last month was reason for celebration...we would be connected late May or early June. The new modem arrived last Tuesday and that evening I studied the manual and put in the disc to follow the assured simple process of 'activation'. Silly me for believing them. At 3.30 AM I gave up in exhaustion as one of the blessed lights on the modem remained obstinately orange. No technical advice from Telstra's Bigpond at this ungodly hour! At 8.00 AM on Wenesday the most helpful Belinda from technical support spent 30 minutes on the phone with me trying all sort of wierd inputs to get it going. She surrended with the observation that the problem was unusual and she would leave a computer note for another technician to investigate and report.
Apparently, someone forgot to 'put in the code' at Bigpond. "Put them in and I will get going" I said. "Sorry" she said "it requires one week for the protocol to be implemented" she said.
I have had to be reconnected to 'dial-up'. I continue now at 28.8 Kbps.
'Grumpy"...a. morosely irritable, surly. (Concise Oxford Dictionary)
Can you blame me?