Go!

What a dramatic day so far. We had all the problems in the world on two fronts: Telstra and Tom Tom. After two days of phone calls Telstra admitted they had made an error in setting up our "message bank" for home...very,very frustrating as call after call implied we were "dinosaurs" and had no idea how to follow simple prompts. It was satisfying to receive their apology for their shortcomings. The downloading of the map for France onto our TomTom (car navigation kit) would have challenged Bill Gates! Again the so-called simple prompts and protocols to download the map then to again download it from our computer onto the TomTom were anything but simple. I have a deep admiration for the most patient technician in Sydney who eventually got us through the problem. All this plus cleaning the house and packing has been quite stressful.
QANTAS however, have been outstanding. We were somewhat overweight in our luggage but a very understanding lady sorted all that and organised great seats from Brisbane to Melbourne and for the onward journey to Hong Kong. We are presently saitting in the Qantas Club in Melbourne and will report again from Hong Kong.